Scaling Consumer Electronics: Challenges & Opportunities

Creating scalable consumer electronics products requires maintaining consistent user experiences and brand identity across various devices, a key point we emphasized in our earlier article, "Rethinking UX for the Consumer-Centric Era." One of the principal challenges is ensuring that the developed software and solutions operate effectively across various device environments, operating systems, and hardware types. This article delves into these challenges and opportunities for navigating this aspect. 

By Nghi Dang

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Challenges in Scaling Consumer Electronics

Complexity and Interoperability

B/S/H/ highlighted a significant challenge they faced during the Qt World Summit: developing scalable and interoperable software to ensure seamless integration across different devices and brands in today's highly connected ecosystems. Maintaining design consistency across various operating systems and device types remains a hurdle in the consumer electronics industry. Supporting a multi-product portfolio is also increasingly essential as industries move towards a more integrated and flexible operational model.

Accessibility and Inclusivity in Product Usability 

Incorporating accessibility and inclusivity in UX/UI design is a significant challenge for some consumer electronics companies, which is relevant when developing scalable products. The expansion and interconnection of devices have led to increased data and a broader user base, highlighting the importance of effective data visualization and usability to accommodate diverse users and enhance software and applications.

Additionally, testing is crucial to provide an excellent user experience and performance across all scenarios. Still, these tests can be costly and time-consuming, and testing in a complex environment is also challenging.

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Security Concerns with Rapid Technological Advancements While Mitigating Legacy Systems

Keeping up with the constantly evolving standards, protocols, and frameworks is a considerable challenge for developers in various industries, particularly consumer electronics. The rise in IoT (Internet of Things) devices has also increased security vulnerabilities. The recently approved Cyber Resilience Act by the European Parliament and other global standards, such as the IEC standards for electrical/electronic products, thus require companies to comply with industry standards and meet security requirements. Additionally, the consumer industry heavily relies on legacy systems, including outdated hardware, embedded systems, and APIs. Migrating from these legacy technologies while ensuring backward compatibility can be a complex process that requires careful consideration and planning.

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Opportunities in Scaling Consumer Electronics

Standardization

Standardization serves as a foundational principle for ensuring the reusability of software components across devices. It supports cross-platform compatibility and ensures consistent brand experiences for end-users. Standardization involves establishing and following a set of guidelines, conventions, or best practices for software development within an organization. This helps facilitate interoperability, enhance efficiency, and avoid duplicated efforts in solving the same problems.  

Standardization is central to Qt technology. It enables the seamless integration of various systems and ensures that different modules and software stacks can communicate and coexist within the same codebase. This simplifies the development process and provides a consistent and standardized UI/UX across product categories and brands by encouraging the utilization of uniform functionality and elements.

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Reusability

An important aspect of standardization is the ability to reuse software components in multiple applications or parts of the same application. Reusability saves time and resources for developers as they don't need to start from scratch for each new project. It also helps maintain brand consistency and improves the overall quality of the software components since they are likely to be more robust, having been tested and optimized across various projects.

Qt allows for the development of reusable components and templates, bringing the necessary modularity. The Qt Framework provides high-quality, reusable code elements, API integrations, and templates. Reusability is further supported through standardized building blocks, such as those utilized in our customer case–Blue Ctrl. These blocks can be tailored and deployed across different devices and applications, showcasing their versatility. Qt also provides configurable components designed to meet diverse customer requirements, thus allowing flexibility for differentiation while maintaining standardization and reusability.

User Testing

User testing for consumer electronics facilitates a deeper understanding of how users interact with products during the design and lifecycle phases. It's important to incorporate user feedback into the prototype phase of product development to ensure that the final product is both functional and appealing to end-users. Our whitepaper highlights the need for a structured test methodology and the value of gathering insights from diverse user groups. Testing with diverse participants reveals insights into product accessibility and identifies improvement areas. Engaging users with various disabilities in testing also helps create more inclusive products.

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Platform Strategies and Platform Engineering

A platform approach involves creating a foundational platform for designing and developing products that companies can use across different applications. Such a platform strategy is sometimes dubbed platform engineering, which revolves around building a platform with reusable components, tools, and self-service capabilities. Standardization and reusability are at the heart of platform engineering, which could efficiently address the interoperability challenges as well.

We at Qt have further learned that improving development standardization and increasing efficiency in managing a diverse product portfolio are among the top drivers for the consumer electronics industry to move toward platform engineering. Several consumer electronics companies have remarked to have improved brand identity/consistency across software, improved end-user experience, and assured compliance with industry standards and regulations through this approach.

Moreover, according to the 2024 State of DevOps Report: The Evolution of Platform Engineering, security tools can be built into most platforms, and many organizations are trying to address security needs with this approach. Platforms can also help consolidate all the security and compliance standards in a unified environment, addressing documentation pains.

A Forrester Consulting Paper: Fostering High-Quality Embedded Software Development

Qt Group commissioned Forrester Consulting to conduct market research in order to understand the benefits, maturity, and challenges of platform engineering in the embedded software space.

 
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Focus on Standardization, Reusability, and Safety for Scalability

 

Consumer electronics companies need to adopt robust, scalable technologies that enable them to leverage the benefits of standardization and reusability, ensuring interoperability and consistency across devices.

Connectivity is also vital for delivering a seamless user experience across devices. Qt offers a comprehensive network communication and connectivity suite, providing high-level and low-level facilities for protocols (i.e., TCP, UDP, SSL), web and inter-process communication (IPC), and connectivity options for Bluetooth, NFC, and serial devices. Qt helps simplify handling network operations, secure communication, and inter-application interaction through a rich set of APIs and classes, promoting ease of use in application development.

As software becomes more complex and interconnected, continuous investment in accessibility and security is paramount. Adopting rigorous testing protocols and embracing new methodologies for enhancing cybersecurity will be fundamental. Strategies such as architectural verification and static code analysis can help maintain software integrity and quality over time. Automated testing is also crucial for improving the quality assurance process, making it more robust, reliable, and aligned with modern development practices.

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