Specialist Software Engineer, Customer Success

About the Role

We are seeking a skilled and motivated individual to join our team as a Specialist Software Engineer within our global Customer Success team. As a Specialist Software Engineer, you will be responsible for providing technical assistance and guidance to our clients using products, such as Qt, Squish, Coco and Axivion. You will play a key role in ensuring the success of our customers by delivering timely and effective support solutions.

You will:

• Provide optimal solutions for customers
• Work closely with customers and help them to achieve their goals
• Work on several Qt supported platforms
• Reproduce, troubleshoot, and resolve issues related to our products
• Work with our R&D team to help provide solutions for bugs found by customers
• Provide support and guidance via email and virtual meetings
• Conduct onboardings for new customers
• Work with various other departments to help bring visibility to the customers needs

About You:

• Bachelor’s degree in computer science or equivalent
• Strong programming experience with C++
• Highly organized and solutions-oriented
• Strong written and verbal communication skills with both internal stakeholders and customers
• Strong analytical and organizational skills with a curiosity for technical problems and motivation to help customers

Beneficial skills:

• Strong German language skills
• Additional technical qualifications will be an advantage
• Javascript and Python experience
• Experience with automated GUI testing (via Squish, QTP, QC, AutoHotkey, or others)

What We Offer:

• Be part of a dynamic, international Finnish growth company with talented and skilled professionals from all around the world
• Wide scope of tasks and responsibilities; chance to learn and develop professionally every day
• Work-life balance matters: option for a hybrid work-from-home policy and flexible hours
• Comprehensive occupational health care plan, with health insurance and support for mental wellbeing
• Benefit from other perks such as lunch benefit, yearly wellbeing budget, bike & commuting benefit...
• Nice office space in Oulu Technology village, free beverages and fruits, ergonomic equipment, and supportive tools

At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disabilities, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply – we welcome you as you are.

We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly about yourself.

About Qt

Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.

Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, and employs over 750 people globally. To learn more, visit  www.qt.io