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    Qt Support

    Our Qt support team, working closely with RnD, is on a mission to help you solve technical challenges and use best practices with Qt APIs, functions, methods, and programming techniques for your project. If you need an extra boost, we can quickly become an extension of your team, ensuring your business has all the strategic support it needs. Together we can create great user experiences for your customers.

    Already a Customer?

    If you are already a Qt customer and have a question about your licenses, payment or account, please contact us through your Qt account web portal. All support inquiries need to be submitted via the Support center in the portal.

    Qt Account Support Center

    Maximize Speed and Productivity

    Get on the fast track with the effective support of Qt experts’ in-depth knowledge and experience.

    Strategically Plan Upgrades and Fixes

    Qt customers are entitled to free access to all Qt version releases, including new patches and features.

    Reduce Total Cost of Ownership

    Enable quicker time to resolution and reduce resource consumption, making sure you control your costs.

    Reduce Technical and Security Risks

    We advise you on what the best practices are for your project through all phases of the development lifecycle.

    Standard Support

    Granted to all Qt license holders*

    Support on Qt APIs, functions, methods, and programming techniques

    Software updates and fixes for all releases

    License transfer ** and recovery support

    24/7 personalized support portal access

    Bug fixes - Priority***

    Two (2) business days response time Service Level Agreement****

     

    Included in license price with Standard Support

    Premium Support

    Available upon request

    All Standard Support features

    Dedicated Qt Support Engineer

    One (1) business day response time Service Level Agreement ****

    Bug fixes - Highest Priority***

    Full application code analysis and debugging

    Remote desktop assistance and troubleshooting


    Ask About Premium Support

    Extended Support

    Available upon request

    Includes Standard Support T&Cs for customers using old and otherwise unsupported versions

    Give you access to support systems, ability to create support tickets and get answers on supported releases

    Max. 5 hours of work per ticket

    Specific to a version of Qt

    Can be combined with a Premium support plan


    Ask about Extended Support

     

    * Exception – Start up plan

    ** Per license agreement, we can provide the license transfer twice per year.

    *** Within reasonable efforts, not every bug is fixable as part of Qt Support

    **** Support is not available during public holidays and weekends.

    Extend the Support Lifetime on Qt 5.15 Release with Extended Security Maintenance

    We acknowledge that your product may have a lifecycle that is longer than our usual support window for a given Qt release. We now offer maintenance services for customers with an end-of-support (EoS) version* of Qt. The Extended Security Maintenance subscription service provides you access to Critical Vulnerability and Security (CVS) maintenance patches relating to Qt libraries for select Long Term Support (LTS) releases after the end-of-support (EoS).

    • The provided patches can be used by the organization across all applicable products. 
    • Each software developer utilizing the patches will additionally need an active Developer License. 
    • The subscription does not include Technical Support, assistance applying the patches, or patches for 3rd party libraries or dependencies.

     

    Ask About Extended Security Maintenance


    *Currently only available with the latest patch version of 5.15

    Need an Extra Boost?

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    We serve small and big companies from many industries. Chances are we’ve answered your question before – quickly dive into all things Qt!

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    Tap Into Qt Community

    1M+ software developers love Qt, join them and build powerful new things with our modular C++ class library, declarative design & pro IDE.

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    Access Qt Professional Services

    We provide tailored services at every stage of the product development lifecycle. Bring our experts into your projects early to get the most out of Qt.

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